Nonprofit helps ABQ entrepreneur scale up business

Jennifer Sinsabaugh

To deal with the discomfort of postpartum mastitis, Janine Mahon drew on her knowledge of Chinese medicine to produce a calming topical salve for herself from herbs and oils.

In the 20 several years because she productively taken care of her have breast agony, Mahon, a certified and certified Medical professional of Oriental Drugs, refined the products and shared it with customers at her Albuquerque clinic.

When a single contented affected person requested for a dozen bottles of the healing oil to share with friends, Mahon wondered if there may be a larger sized marketplace over and above her normal purchasers. Mahon released Dr. Janine Mahon’s Rejuvenating Breast Oil solely through Violet Grey, a superior-conclude retailer with considerable on the web arrive at and sales by way of its Melrose Put retailer in Los Angeles.

“I went from no product to a aspiration keep launching it,” she mentioned. “Being in Violet Grey led to other spots wanting to have it.”

Mahon needed aid assembly amplified demand, so she contacted a good friend who experienced served Los Poblanos Historic Inn & Organic Farm get its solutions into retail and foreign marketplaces. The friend suggested that Mahon perform with New Mexico Producing Extension Partnership (New Mexico MEP), a nonprofit firm that helps firms transform their operations to boost profitability by lean manufacturing concepts.

Scott Bryant, innovation director for New Mexico MEP, served Mahon establish a process matrix that tracked producing procedures, equipment, resources, and facts from purchase to delivery. The matrix also analyzed bottlenecks and wasteful procedures that could be remedied by combining, reducing, simplifying, rearranging and standardizing just about every move in the system.

Janine Mahon

Bryant, for example, recommended utilizing tiny beakers to evaluate liquids instead of pipettes, which evaluate drip by drip. He also proposed premixing oils in small, standardized containers that are easier to take care of and retail store, decrease the danger of spills and present visual cues when provides have to have to be reordered. He proposed using tiny hand pumps to transfer oil from big containers to tiny types, alternatively of pouring it.

“I can be extra productive and additional productive if I operate in small batches,” Mahon stated. “It’s so counterintuitive.”

New labeling and batch manage approaches had been significant for providing her products in Europe, as the European Union needs products and solutions to be routinely certified by an impartial organization to affirm that components, good quality and attributes are as claimed.

Paris was Mahon’s very first European sector, followed by Italy and Germany. “That elevated my existence,” she explained. “I did not have to pitch them. I’ve experienced men and women get to out devoid of possessing to knock on doorways.” In Oct 2021, the breast oil grew to become available in the United Kingdom.

Her accomplishment encouraged Mahon to commercialize other products from the formulas she experienced established for clients to restore libido and address anxiety. All of her items orient to women’s overall health. “I noticed this void, this have to have with my clients to connect with themselves,” she mentioned. “Chinese drugs is all about equilibrium.”

Doing work with New Mexico MEP lowered Mahon’s output time by 60 percent. It also aided her weather conditions unexpected difficulties of product or service manufacturing, as when she had to destroy hundreds of glass jars mainly because a couple of in the exact shipment experienced damaged in transit, likely compromising product purity.

“This has been such a solo journey,” she explained. “Scott provided this kind of a stable resource of skilled suggestions. He gave me the pillar to actually truly feel like I experienced foundational support. It was definitely complete assistance.”

Discover Dr. Janine Mahon’s internet site at Find out far more about New Mexico MEP companies at

The Finance New Mexico task connects persons and organizations with capabilities and funding assets for their business enterprise or idea. To find out extra, go to